Terms of Service

Last updated: March 2026

1. Service Description

IDCore provides an AI-powered vendor compliance platform designed for property management companies and their vendors. Our service includes automated Certificate of Insurance (COI) verification, W-9 processing, vendor credentialing, compliance monitoring, a searchable vendor directory, audit-ready reporting, and integration with InsurePro for instant insurance coverage.

2. Acceptable Use

You agree to use IDCore only for its intended purpose of managing vendor compliance, COI verification, and vendor credentialing. You are responsible for maintaining accurate vendor information and compliance requirements for your properties. You must not upload fraudulent documents or misrepresent compliance status.

3. AI Verification Disclaimer

IDCore's AI-powered COI verification is designed to assist in compliance decisions but does not constitute legal or insurance advice. While our system achieves a high automation rate, property management companies remain responsible for their own compliance programs and should maintain appropriate oversight of vendor insurance requirements.

4. InsurePro Integration

IDCore facilitates connections between non-compliant vendors and InsurePro for insurance coverage. IDCore acts as a referral platform and is not an insurance provider, broker, or agent. Insurance policies obtained through InsurePro are governed by InsurePro's terms and the applicable insurance carrier's policy terms. IDCore does not guarantee the availability, pricing, or terms of any insurance coverage.

5. Data and Documents

COI documents, W-9 forms, and vendor credentials uploaded to IDCore are stored securely and made available through the IDCore platform. Property management companies retain access to compliance records for their vendors. Vendors retain ownership of their uploaded documents. IDCore may use anonymized, aggregated data to improve service quality and AI verification accuracy.

6. Compliance Notifications

IDCore sends automated notifications regarding compliance status, including expiration alerts and verification results. While we strive to deliver notifications promptly, IDCore is not liable for delays in notification delivery or for compliance lapses that occur despite notification efforts.

7. Contact

For questions about these terms, contact us at sales@idcorehq.com