Blog
IDCore is built inside a property management company that credentials contractors across 20,000+ units. These are the things we had to work out, written down.
COI mechanics and document literacy
How to actually read an ACORD 25, and which box matters when a claim lands.
Coverage types and trade requirements
General liability, workers comp, auto, and umbrella, and what each trade needs.
Compliance operations and audit
Chasing certificates, tracking expirations, and being ready when the audit notice arrives.
For vendors, and buying software
Getting credentialed as a vendor, and evaluating compliance software as a PMC.
COI mechanics and document literacy
The certificate is one page and most of it does not matter. Four boxes decide whether a vendor is actually covered for work on your property. Here is which four.
COI mechanics and document literacy
Three terms that sound interchangeable and are not. One of them gives you the right to make a claim. The other two do not. Here is how to tell which one you actually have.
Coverage types and trade requirements
Workers compensation, employer liability, and general liability answer different questions. Confusing them is how an injury claim lands on the owner's policy.
Coverage types and trade requirements
A vendor's personal auto policy excludes business use. Hired and non-owned auto, symbol coverage, and the MCS-90 are where the gaps hide.
COI mechanics and document literacy
Two clauses decide whether your carrier pays for somebody else's negligence. Neither is a checkbox on the ACORD form, so most compliance programs never confirm them.
Coverage types and trade requirements
A $5,000,000 umbrella looks like it solves a $1,000,000 limit problem. Whether it does depends on follow-form language and the schedule of underlying policies.
Coverage types and trade requirements
A single requirement set applied to every vendor is either too strict for a landscaper or too loose for a roofer. Here is how the risk actually differs by trade.
Coverage types and trade requirements
The trades where you most need coverage are the trades a standard GL policy excludes. Contractors pollution and professional liability are the two policies that fill it.
Compliance operations and audit
Twelve checks per certificate at 15 to 30 minutes each is where a compliance program dies. Here is the full list, and which four you can skip if you only have five minutes.
Compliance operations and audit
Limits tell you what a policy pays. Experience modification rate tells you how often that vendor's crews get hurt, and it is the one number worth asking for.
Compliance operations and audit
A policy expires in March and the file still reads compliant. The claim arrives in September. Here is how the exposure builds and what the arithmetic looks like.
Compliance operations and audit
A mismatched name and TIN produces a B-notice a year later and backup withholding you have to explain. Validating it at onboarding costs nothing.
For vendors, and buying software
Five rejection reasons cover almost everything, and four of the five are a one-day fix with your agent. Here is what each one means and exactly what to ask for.
Compliance operations and audit
Owners, lenders, and carriers audit vendor compliance by sampling. A 94% portfolio rate does not help if the four they picked are in the 6%.
For vendors, and buying software
ResMan holds your vendor records. It does not read an ACORD form, track four renewal dates per vendor, or tell you which endorsement is missing.
COI mechanics and document literacy
The disclaimer at the top of every ACORD 25 states that the certificate confers no rights and does not amend the policy. The endorsement is what does.
COI mechanics and document literacy
An ACORD 27 proves property insurance and nothing about liability. Knowing which form answers which question stops a whole category of wasted review.
For vendors, and buying software
Most vendor compliance platforms tell you a vendor is underinsured. IDCore binds the coverage in the same session, at a published price, in 49 states.
For vendors, and buying software
Verification tells you a vendor is uninsured. IDCore gets them insured in the same session, in 49 states, at a published price. Those are different products.
For vendors, and buying software
myCOI, now illumend, is strongest in construction. Multifamily compliance is a long tail of small recurring vendors, and it needs a different product.